Employer
Your heart beats for data, analytics and business intelligence? You are passionate about Salesforce and want to grow a digital infrastructure for our customers in an advisory capacity? You would like to participate in building market data-oriented platforms and develop solutions for business issues? You are seeking a meaningful company culture and would like to make an impact that counts? How about diva-e?
As a part of international project teams you will drive the implementation of complex Salesforce solutions. You will help our customers to align their sales, service, marketing and eCommerce channels with automated processes for maximum customer satisfaction. As a consultant, you build the foundation for the functionality of these digital solutions.
Your preferred location isn't listed?
No matter if you live in the countryside or in another city - we'll find a solution. With us, you have the option to work remotely from anywhere in Bulgaria.
About the job
- As a consultant at diva-e, you will take on diverse roles and will be responsible for executing mid- to large-scale transformation programs that drive measurable business value for our customers.
- You will be responsible for integrating Salesforce solutions into the customer's system environment and will also advise on Salesforce features and applications that are optimal for their processes and use cases, applying best practices in terms of implementation approaches, scalability of the proposed solutions, and regulation compliance.
- Within our projects you may be responsible for implementing adjustments (configuration) to new and existing Salesforce systems and contribute your know-how and ideas to the design of customer projects, working closely with your colleagues and supporting through all phases of the project. Project documentation activities is an integral part of that as well.
- You will work in an Agile project delivery manner and will be supporting the team in driving innovation and continuous improvement within the project setup, processes, and actual implementation.
- As part of our continuous success, you will be asked to support in our sales activities and strengthen our relationship with our existing customers to collaborate with them on follow-up projects.
Requirements
- You are an empathetic team player.
- You provide a positive, resourceful, and motivated attitude with a learning mindset also loving to share knowledge.
- You are confident in explaining a potential solution to both technical and non-technical audiences
- You have experience in agile project management delivery
- You have a deep understanding of operational processes and best practices in the areas of marketing, sales and service. You also have a high level of commitment combined with analytical and conceptual skills.
- You are familiar with the release and deployment techniques of the Salesforce platform and have a good understanding of the architecture of the Salesforce platform.
- You have a good analytical thinking and feel confident to perform data analysis and base your decisions on the outcomes
- You feel comfortable being hands-on and you are confident implementing Salesforce functionality using the declarative tools on the platform (such as Flows, Validation Rules, Fields and Relationships, Record Sharing Mechanisms, User Access, and Security)
- You have 2+ years' experience in implementing Salesforce and ideally acquired Salesforce certifications like Admin, Sales and Service Cloud Consultant certifications.
- Excellent verbal and written communication skills as well as fluency in English. However mainly we are based in Germany so if you know some German, that would be a huge plus!
Your contact person
Elena Vracheva
Information about us
diva-e is Germany’s leading Transactional Experience Partner (TXP) who is on the mission to create digital experiences that will encourage customers to drive forward the digital transformation. With the concentrated experience of over 20 years, we realise e-business solutions for customers such as FC Bayern München, Carl Zeiss, EDEKA, E.ON, Lieferando and Ravensburger. At our offices in Germany, Bulgaria and the US around 900 employees are shaping the future of the digital business either in-house, remote or at our customers' sites. We are indeed proud of our corporate culture. Respect, trust, and empowerment are key aspects in our teams, that goes beyond the workplace.
diva-e is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
Type
Vollzeit
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About us
diva-e helps businesses grow successfully in an increasingly digital world.
With over 20 years of experience in the digital space, we know how to create experiences that inspire customers and drive businesses forward.
Our motivation? We put the passion in transaction!
Around 800 employees at our 10 locations in Germany, Bulgaria (Sofia), and the USA (Cincinnati) work on exciting projects for clients like FC Bayern Munich, Carl Zeiss, EDEKA, E.ON, Lieferando, and Ravensburger.
We take great pride in our culture of respect, trust, and responsibility, which defines our daily interactions - both inside and outside the workplace.
