Head of Sales

Sales & Operations Professional (d/​m/​f) OEM & UK and Customer Service Support

Warschau, Woiwodschaft Masowien, Polen - OSRAM Sp. z o.o.

Deine Aufgaben

• Responsibility for supporting sales in the creation of the "demand plan" - revising, reviewing, fine-tuning the demand plan from and with sales (sales is responsible for the demand plan) so that a final demand plan is created
• Enable sales to prepare the demand plan using statistical data, customer data and external sources; gather customer and market insights (including risks and opportunities) from sales
• Preparation of reporting, KPI, dashboard from IBP to build trusted sparring's partner to management for the respective areas of responsibility (WEU, IKAM and Europe, later Elamea)
• Support Head of Sales Excellence with price management projects: Develop and manage pricing strategies to optimize profitability and market competitiveness
• Monitor market conditions, competitor pricing, and customer feedback to adjust pricing strategies as needed
• Collaborate with sales and finance teams to ensure alignment of pricing policies and practices

• Processing customer orders and delivery schedules into SAP (checking for queries any incoming electronic orders)
• Claims and credit management, tracking open items and invoice controls (e.g. forwarding and service provider invoices, customer charges)
• Return goods handling, processing complaints of a commercial and technical nature, agreement and coordination of exchange and special deliveries, express processing delivery with special trips

ams OSRAM ist ein Arbeitgeber, der Chancengleichheit bei der Beschäftigung fördert. Vielfalt, Gerechtigkeit und Inklusion sind fest in unserer Unternehmenskultur verankert und wir sind fest davon überzeugt, dass sie uns als Unternehmen erfolgreicher machen. Alle qualifizierten Bewerbungen werden für eine Anstellung berücksichtigt, unabhängig von ethnischer, nationaler oder sozialer Herkunft, Geschlecht, Geschlechtsidentität, sexueller Orientierung, Hautfarbe, Religion, Alter, körperlichen und geistigen Fähigkeiten.