Project Management Officer (m/f/d)

Your Duties:

• Project management for AI-based text analysis of open customer feedback from NPS surveys
• Control, management, and optimization of the BeNeLux pilot
• Close collaboration with country stakeholders
• Gathering country feedback on the pilot and further development of business requirements for the tool based on country feedback
• Optimization of reporting
• Regular exchange with development teams
• Project management for the pilot web-intercept online survey tool
• Further development of reporting/dashboard

Your Qualifications:

• Solid professional experience
• Project management knowledge
• Fluent in English
• Basic understanding of AI
• Stakeholder management knowledge
• Great communication skills
• Project documentation
• Knowledge in Jira, Confluence

Your Benefits:

• Varied work in a renowned company
• Pleasant working atmosphere
• Challenging and varied tasks in a promising and innovative industry

About Hays:

IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level - whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation - thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer - our services are free of charge, non-binding and discreet! We look forward to hearing from you.