Salesforce Administrator (w/m/d)

Deine Aufgaben

We are looking for a skilled Salesforce Administrator to manage and optimize our Salesforce platform. You will be responsible for system configuration, user support, data management, and process automation to ensure seamless operations within our organization. This role requires a proactive individual who can collaborate with cross-functional teams to improve business processes and enhance Salesforce functionality.

• Salesforce Administration: Manage user accounts, profiles, roles, and permissions to ensure proper access control
• Customization & Configuration: Create and modify objects, fields, workflows, validation rules, page layouts, and other Salesforce features
• User Support & Training: Provide support to end-users, troubleshoot issues, and conduct training to improve adoption
• Data Management: Ensure data integrity, perform deduplication, and manage imports/exports using tools like Data Loader
• Automation & Process Optimization: Implement automation solutions such as Flows, Process Builder, and approval processes
• Reports & Dashboards: Create and maintain reports and dashboards to provide business insights
• System Upgrades & Integrations: Stay updated with Salesforce releases, test new features, and integrate third-party applications when needed. Manage third party integrations and ensure stability
• Security & Compliance: Ensure system security and compliance with company policies and industry regulations
• Improvements: Implement your own ideas on process improvements

Dein Profil

• Experience: Minimum 2-3 years of proven experience as a Salesforce Administrator, coming from a B2B SaaS background preferred. Ideally in a fast-paced, agile work environment.
• Certifications: Salesforce Administrator certification preferred.
• Technical Skills: Strong knowledge of Salesforce configuration, automation tools (Flows, Process Builder), and data management.
• Analytical Thinking: Ability to understand business needs and translate them into Salesforce solutions.
• Communication Skills: Strong verbal and written communication skills for user training and stakeholder collaboration.
• Problem-Solving: Ability to troubleshoot and resolve system issues efficiently. Ability to structure and prioritize individually.
• Self-Motivation & Learning: Capability and willingness to learn and develop solutions independently.
• Language: B2 level understanding in german, as a big part of our system is currently set up in german.

Was wir bieten

• Collegial Environment: A team of around 120 people who will welcome you with open arms, support you, and ensure you have a great time.
• Comprehensive Onboarding & Modern Equipment: Before your start, we’ll send you an onboarding package with modern hardware (headset, monitor, etc.) for your home office. If you're a developer, you can choose the hardware you want to work with. In your first weeks, you’ll be assigned a buddy and go through a structured onboarding process.
• Sports or Shopping: With EGYM Wellpass, you can access a wide range of sports and wellness options across Germany. Prefer home workouts or shopping instead? No problem! Choose a voucher of your choice worth €50 per month.
• Job Bike or Germany Ticket: Choose whether you'd like a subsidy for your job bike or the Germany Ticket. If you opt for the Germany Ticket, you’ll only need to pay €10 yourself. The best part? You can still sign up for a Job Bike contract-it just won’t be subsidized.
• Boost Your (Mental) Well-being with Nilo Health: Book 1:1 coaching sessions with leading psychologists or access countless workshops and round tables on various topics-whether personal or work-related.
• Take a Break from Work with 30 Days of Vacation. Rest, recharge, and come back ready to take off with us.
• Flexible Work Options: Whether it's part-time, flexible hours, or workation-after coordinating with your team, we make a lot possible to offer you a high level of flexibility.
• Career Development: FTAPI is growing, and so should you! We offer various opportunities and a budget to help you advance your professional development.
• Top-Notch Catering: No time for a proper breakfast in the morning? No worries-we’ve got you covered! At FTAPI, you'll find a huge selection of muesli and fruit. When the weather is nice, we love to fire up the grill on our rooftop terrace. And if you hit an afternoon slump, you'll find plenty of snacks in our kitchen.
• Regular Team and Company Events: Whether it's a summer party, Oktoberfest, Christmas celebration, or rooftop BBQ-there’s always something happening at FTAPI!

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About us

https://youtu.be/g13RHDB
The software specialist FTAPI offers a comprehensive platform for simple and secure data workflows and automation. We securely, quickly, and easily connect people, data, and systems. Since 2010, over 2,000 companies and more than one million active users have trusted FTAPI’s products.
The Secure Data Workflow Platform enables simple, secure, and holistic automation of sensitive data workflows. By leveraging leading encryption technologies, these workflows remain protected at all times-whether it’s sending or receiving data, structured data intake, sharing confidential information, or secure automation. When implemented in the right areas, FTAPI’s solutions help drive digitalization within organizations with ease while significantly increasing the efficiency of data workflows. Guided by our vision-“Empowering every organization to be compliant and efficient by giving them full control over the exchange of their sensitive data”-FTAPI is committed to protecting the identity and security of individuals and businesses alike.
At FTAPI, we place great importance on an inclusive culture, where diversity is not only accepted but actively encouraged. We respect and value the individuality of every team member-regardless of gender identity, origin, age, sexual orientation, religion, educational background, or ethnicity.
We firmly believe that a positive work environment enhances productivity and fosters personal growth. Every employee should feel welcome and empowered to reach their full potential. Respect and appreciation are the cornerstones of our company culture.