The Role
As Senior Solutions Consultant, you will develop exceptional Smartsheet solutions, positively transforming our clients’ work methodologies. Your role will encompass managing the entire customer process, from initial contact to project completion, including moderating kick-off meetings, developing innovative proof of concepts, implementing tailored solutions, and conducting expert training for successful change management.
What you’ll be doing
- Develop and implement exceptional Smartsheet.com solutions to transform clients’ work methodologies and meet their business objectives.
- Conduct initial meetings to understand customer requirements in detail.
- Manage the entire customer process, from initial contact to project completion.
- Present innovative Proof of Concepts to demonstrate solution capabilities.
- Lead expert training sessions for seamless solution integration and utilisation.
- Identify opportunities to expand our business with existing customers.
- Mentor colleagues and shape company processes to continuously improve AMX.
- Take ownership of key accounts and geographies.
Your profile
We'd really like to hear from you if ...
- You’re a consulting and project management expert, ensuring smooth execution and meeting customer expectations throughout the project cycle.
- You have a strong skill set when it comes to Excel or Smartsheet and other software tools like Salesforce.
- You build and maintain great customer relationships, identifying opportunities for upselling additional services or solutions to meet evolving customer needs.
- You love to coach and conduct expert training sessions to facilitate successful change management and ensure the effective utilisation of new solutions by clients.
- You have an entrepreneurial mindset with a passion for innovation, constantly seeking new opportunities and ideas to drive transformative changes for clients.
- You’ve completed a Master’s degree in Business Engineering, Business, Computer Science, or a related fiel
- You speak German and English fluently.
Why us?
- Engage in ongoing personal and professional development with regular training, workshops, and industry conference opportunities and a €3000 learning and development budget.
- Enjoy a flexible work culture with remote work options and flexible hours for a healthy personal-professional life balance.
- Receive a generous salary and benefits package, including a home-office setup budget, Urban Sports Club membership, wellness programs, technology allowances (e.g., GPT Teams), team retreats (e.g., Vienna, Frankfurt), and recognition programs.
- Join an environment that values diversity, inclusion, and respect for different perspectives, with team members from 16 countries and 18 spoken languages.
Contact
Carolin Leidel (People & Culture Manager)
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About us
For over 7 years, AMX has been guiding companies in industries such as manufacturing, healthcare, finance, and retail through transformative changes. Our highly qualified consultants bring expertise in business process optimization, change management, and cloud implementation. As Europe’s leading Smartsheet and Miro partner, we help organisations radically improve their productivity and accelerate innovation by developing customised technology solutions tailored to needs and corporate culture.
Awarded for exceptional customer service and consulting excellence, AMX has a distinguished track record, with Smartsheet EMEA Partner of the Year titles in 2020-2023, and operates in over 13 languages. Our work has been ranked number 1 in consulting by German business newspaper, Wirtschaftswoche. Some of our world-renowned customers include Roche, HUGO BOSS and Delivery Hero.
Join our award-winning team and help to transform the world's leading companies.
At AMX, we believe that every company can reach its full potential with the right technology and a culture of innovation.
