For our Service & Maintenance department, we are looking for a
Service Engineer Verification (m/f/d)
at the Munich or Berlin location.
Your main tasks:
Second level support for Verification solutions:
- Remote and on-site corrective maintenance (Incident Management HW and SW)
- Close cooperation with HelpDesk, IT HW and SW Support, 3rd level support, Veridos internal business lines and manufacturers
- On-site preventive maintenance (HW and SW)
- Creating and updating maintenance procedures
Your profile
- Software Application support experience
- Electromechanical experience is a must (eGates will be an advantage)
- DB basic Knowledge (PostgreSQL and Oracle preferred)
- IT Infrastructure general knowledge (OS, Linux, Network, PKI)
- Strong problem solving, troubleshooting and root cause analysis skills
- Ability to work independently on complex technical tasks and under pressure
- You are fluent in English and bring good communication skills
- Strong customer oriented
- Any certificate or training for Oracle / Microsoft / Networks will be an advantage
- ITIL Foundations will be an advantage
- Willing to travel (20-30%)
What we offer you:
- Benefit from flexible working hours and 30 vacation days per year
- Take advantage of our wide range of training and further education opportunities
- An exciting field of work as well as opportunities and possibilities to work in an international and dynamic environment
- Working on an equal footing with committed and competent colleagues is a matter of course for us
- Likewise, an employer-financed company pension scheme
Wir sind ein Unternehmen mit chancengerechter Unternehmenskultur! Wir schätzen Vielfalt in all ihren Formen und schaffen ein inklusives Arbeitsumfeld, das frei von Vorurteilen, Diskriminierung und Belästigung ist und in dem sich alle Beschäftigten zugehörig fühlen. Wir begrüßen alle Bewerbungen, unabhängig von Geschlecht, Alter, ethnischer Herkunft, sozialem und kulturellem Hintergrund, Religion, Behinderung oder sexueller Orientierung.
